More Information
Now that you have pre-registered and reviewed our recommendations for your procedure, please take a moment to check out our other informational sheets.
Thank you again for choosing Encore Surgery Center and entrusting us with your confidence and care.
Michelle,
I’m recommending we have image links to the following forms here. Please let me know if you have these already or if you need me to write copy for them?
- COVID 19 Visitor Policy
- COVID 19 Patient Letter Highlighting Patient Protocol
- What if Insurance Impacted by COVID 19?
- Financial Information
- Patient Forms
Your Health is Our Priority
At Encore Surgery Center, we hold the safety and security of our patients, families, caregivers and visitors as our top priority. Consequently, we exercise consistent vigilance to ensure we maintain a COVID-19 safe atmosphere for everyone. Below is a list of our standard protocols to ensure a safe and healthy environment for all who enter our facility.
Enhanced screening:
- We are screening everyone for COVID-19 before entering our facility through daily temperature, signs and symptoms checks.
Masks for all visitors:
- Everyone who enters our facility will be required to wear a mask. If you have a mask at home, please wear it to your visit. Otherwise, one will be provided for you and your visitor to wear.
Infection prevention:
- Hand sanitizer and handwashing stations are available throughout our facility.
- We have removed frequently touched items such as magazines, toys, vending machines, coffee and snacks.
Heightened disinfection:
- We have increased the cleaning frequency of patient rooms, public and common areas, restrooms, waiting areas and any commonly touched surfaces.
- We enforce strict control practices, including cleaning and sterilizing equipment, cleaning and disinfecting patient care areas and terminal cleaning at the end of each day or shift.
- Our disinfectants are effective in killing the virus that causes COVID-19 and other pathogens.
Personal protective equipment for colleagues:
- We have an adequate supply of PPE for all of our colleagues and physicians. This helps protect you and our team from COVID-19 transmission.
Enhanced patient safety policy:
- We adhere to and enforce all social distancing protocols – including a well-marked lobby and waiting area so you will know where to stand and sit.
- To reduce overall exposure, we’re currently limiting visitors to one per patient. For pediatric patients, two visitors may come to the facility.
Following safety protocols:
- We are following Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS) and appropriate state guidelines for performing COVID-19 safe surgeries.
Your health is our priority and, as such, we are committed to sustaining the highest level of healthcare for each of our patients and ensuring that you remain safe at all times. Should you have any questions regarding your procedure or the safety protocols enforced at our facility, please feel free to reach out to us.
Thank you for choosing us to provide you with the superior quality that you deserve. We look forward to caring for you!